Terms of service

BEVIOX — TERMS OF SERVICE
Last updated: August 27, 2026
Welcome to Beviox. These Terms of Service govern your use of the Beviox website and your purchase of products from our online store.
By accessing or using our website, browsing our products, or placing an order, you agree to these Terms of Service and our Privacy Policy.
1. About Beviox
Beviox is an online store offering kitchen accessories and related products to customers in India.
Our store is powered by Shopify, which provides the e-commerce platform used to operate our online store.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.
However, actual product colours or appearance may vary slightly depending on your device or screen settings.
We reserve the right to update product information, prices, availability and specifications without prior notice.
3. Orders
When you place an order, you are requesting to purchase the selected products from Beviox.
An order will be considered accepted after payment is successfully received and the order is confirmed by Beviox.
We reserve the right to cancel or decline an order in circumstances such as product unavailability, pricing or listing errors, payment issues, suspected fraudulent activity, or other reasonable circumstances.
If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method.
4. Prices and Payments
All product prices displayed on the website are in Indian Rupees (₹), unless otherwise stated.
Shipping charges, if applicable, will be displayed during checkout.
We accept payment methods made available through our payment providers on the website.
You agree to provide accurate and complete information when placing an order.
5. Order Cancellation
Customers may request cancellation of an order within 24 hours of placing the order.
Cancellation requests can be made by contacting us at bevioxstore@gmail.com.
Once an order has been processed, packed or dispatched, cancellation may no longer be possible. In such cases, our Return and Refund Policy will apply.
6. Shipping and Delivery
We currently deliver products within India.
Estimated delivery time is generally 3–7 business days, depending on the delivery location, courier/postal service and other circumstances.
Delivery times are estimates and may vary due to circumstances beyond our reasonable control, including courier delays, weather, holidays, remote locations or other logistical issues.
Applicable shipping charges will be displayed during checkout.
7. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Customers should review that policy before placing an order.
For eligible products, a return request must generally be made within 10 days of receiving the product, subject to the conditions stated in our Return and Refund Policy.
8. Damaged, Defective or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us as soon as possible at bevioxstore@gmail.com with your order details and relevant information.
We will review the issue and provide an appropriate resolution in accordance with our Return and Refund Policy.
9. Website Use
You agree to use the Beviox website only for lawful purposes.
You must not misuse the website, attempt to interfere with its operation, provide false information, or engage in activities that may harm Beviox, our customers or our service providers.
10. Intellectual Property
The Beviox name, logo, website content, product images, graphics, text and other materials provided by Beviox are owned by Beviox or used with appropriate rights or permissions.
You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission, except where permitted by applicable law.
11. Third-Party Services
Our website may use third-party services, including Shopify, payment providers, shipping providers and other service providers.
These third parties may have their own terms and privacy policies. Their services may be subject to those terms.
12. Privacy
Your use of our website and the information we collect from you are governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use and protect personal information.
13. Errors and Changes
We may occasionally have errors or inaccuracies relating to product information, pricing, availability, shipping charges or other website information.
We reserve the right to correct such errors and update information when necessary.
14. Limitation of Liability
To the extent permitted by applicable law, Beviox will not be responsible for losses caused by circumstances beyond our reasonable control, including delays or failures caused by third-party service providers, shipping carriers, technical issues or events outside our control.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable Indian law.
15. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be posted on this page with the revised “Last updated” date.
16. Contact Information
For questions regarding these Terms of Service, orders or other customer-service matters, please contact us:
Beviox
Email: bevioxstore@gmail.com
Phone: +91 9292311131
GST Number: Not applicable / Not registered for GST at this time.